Privacy Policy

At Diroon (“we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, or contact us, we may collect:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely by our payment providers)

  • Order history

  • Customer support communications

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • IP address

  • Browser type and version

  • Device information

  • Operating system

  • Pages visited

  • Date and time of your visit

  • Referring website

  • Website usage data collected through cookies and similar technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Communicate about your orders

  • Improve our website and customer experience

  • Detect and prevent fraud or unauthorized transactions

  • Comply with legal obligations

  • Send promotional emails or marketing communications if you have chosen to receive them

You may unsubscribe from marketing emails at any time by following the unsubscribe instructions included in those emails.

3. Cookies and Similar Technologies

Our website uses cookies and similar technologies to:

  • Remember your preferences

  • Keep items in your shopping cart

  • Improve website functionality

  • Analyze website traffic and performance

  • Support advertising and remarketing activities where applicable

Most web browsers allow you to manage or disable cookies through your browser settings. Disabling cookies may affect certain features of the website.

4. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties only when necessary to operate our business, including:

  • Payment processors

  • Shipping carriers

  • Website hosting providers

  • Analytics providers

  • Customer support service providers

  • Fraud prevention and security partners

These service providers are authorized to use your information only as necessary to perform services on our behalf.

We may also disclose information if required by law or to protect our legal rights.

5. Payment Security

Payments are processed through secure third-party payment providers. Diroon does not store your complete payment card information on our servers.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to help protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as necessary to:

  • Complete transactions

  • Provide customer support

  • Comply with legal and tax obligations

  • Resolve disputes

  • Enforce our agreements

8. Your Privacy Rights

Depending on your location and applicable laws, you may have rights to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your personal information

  • Request a copy of your personal data

  • Object to or restrict certain processing activities

  • Withdraw consent where applicable

To exercise these rights, please contact us using the information below.

9. Children’s Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children.

If we become aware that we have collected personal information from a child without appropriate consent, we will take reasonable steps to delete that information.

10. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will become effective immediately upon posting the updated version on this page.

The “Last Updated” date at the top of this page indicates when the policy was most recently revised.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.

Contact Information

Website: Diroon.com
Email: info@diroon.com
Phone: +1 (929) 441-6240

Business Address:
2354 Pitkin Ave, Brooklyn, NY 11207, United States

Customer Support Hours (Pacific Standard Time – PST)

Monday – Friday: 10:00 AM – 6:00 PM (PST)
Saturday: Limited support via email
Sunday & U.S. Public Holidays: Closed